FAQs and Troubleshooting
A curated list of the most commonly asked questions by Advanced Web Ranking customers
By Iulia1 author11 articles
I can't run daily updates. Why?
I did not activate my account. Can I still use the trial?
The payment order was placed, but this is not reflected in the account UI. Why?
Can I use my Desktop license code to subscribe to AWR Cloud?
Missing Searches data after the ranking update
What happens if my keywords exceed the monthly units quota?
Just added some keywords. How long until they're updated?
Trying to run an update, but the system tells me that I'd exceed the 500 units limitation
Biweekly update is missing
Trying to invite a new AWR user, but the email is not being sent. What happens?
How many users can join the same AWR Account?